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Unfolding Stories
Airports add more testing sites to remedy long lines
Some 661,000 people traveled by air between Dec. 18 and Dec. 24, down 60 percent from the same period last year
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tate-owned airport operator PT Angkasa Pura I (AP I) is encouraging travelers to take a COVID-19 test one day prior to departure to avoid long lines at airport testing centers.
The operator has added more testing locations, has set up drive-through testing at certain airports and has deployed more officers during the Christmas and New Year travel surge.
“This aims to prevent long lines in the rapid antigen test service area and at checkpoints for required documents for air travel in the airports,” AP 1 corporate secretary Handy Heryudhitiawan said in a statement, tempo.co reported on Friday.
Travelers are also required to submit an electronic health alert card (e-HAC) through a mobile application prior to departure to avoid long queues at the destination airports’ validation checkpoints.
The operator said it had improved the quality of its testing services by establishing a clear flow for payment and testing and by providing proper waiting rooms for travelers.
“These arrangements are evaluated on a daily basis,” said Handy.
The operator has provided more chairs and mineral water in the waiting rooms and has coordinated with airlines to open counters for refunds and rescheduling, which require antigen test results.
