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Instagram experiences overnight outage, accounts suspended and locked
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Social network Instagram's logo appears on a smartphone screen in Moscow on Oct. 28. (AFP/Kirill Kudryavtsev)
Millions of users found themselves unable to access the social media platform for hours.
Social media platform Instagram experienced an outage around the world on Monday, with many users getting suspended and locked out of their own accounts for hours.
According to outage checker DownDetector, the Instagram outage occurred across continents on Monday evening Indonesian time. Many Indonesians shared their frustrations about the outage on Twitter.
“What’s with Instagram? It suddenly turned like this. Anybody experience the same thing?” tweeted user @orenjus_with a screenshot of their Instagram account being suspended.
Ini Instagram kenapa dah? Tiba2 kayak gini
Ada yg ngalamin jg gak?? pic.twitter.com/BH3iyzVUp7
— Kang Mbolang (@orenjus_) October 31, 2022
“Why does Instagram keep force-closing on its own today every time I open it?” tweeted user @niabact.
hari ini tiap buka instagram kenapa forced close mulu ya…
— bact. (@niabact) October 31, 2022
“This is not about the followers I have, it’s about all the memories I’ve put on Instagram,” lamented user @imharutogirll with a similar screenshot of a suspended Instagram account.
Plis ini bukan masalah followersnya tapi kenangan semua ada di InstagramðŸ˜ðŸ˜ #instagramdown pic.twitter.com/pTj5jSsYuc
— haruto’s girl (@imharutogirll) October 31, 2022
Suspension on Instagram often occurs when the user violates its community guidelines, and the account can be permanently deleted after 30 days.
Instagram’s public relations team addressed the situation and apologized on Twitter.
“We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologize for the inconvenience. #instagramdown,” the Instagram Comms accounts tweeted on Monday evening.
They followed it up with a confirmation that they had “resolved [the bug]” on Tuesday morning.
The issue followed a recent outage of messaging app WhatsApp, which, like Instagram, is under the tech giant Meta. The WhatsApp outage lasted about on hour on Oct. 25. Users were unable to send or receive messages.
